Call Center Customer Service Rep - Sitel Operating Corporation (Corning, NY) in Elmira, New York For Sale
About us: Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life. Job Duties: Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required. We offer: Paid professional training Medical and dental benefits for full-time employees 401(K) Vacation and holiday pay Full-time and Part-time shifts Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies. Requirements: Prior customer service experience preferred Self-motivated and able to work independently Excellent communication skills Professional, articulate voice Ability to multi-task in several computer applications while holding a conversation with a customer Type 25 words per minute Enjoy working in a fast-paced environment while maintaining a professional attitude Pay: Pay rates will start at a minimum of $8.50/hour with scheduled increases. Agents are eligible to receive a pay increase at 90 days, 180 days, 12 months and 24 months. Career Opportunity: You deserve an opportunity that provides exceptional benefits and security with room to grow. Now is the time to take control of your future! Application Process: Both steps must be completed before we can consider your application
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